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DIRECTOR OF OPERATIONS

Job Description

SUMMARY:

Under direction of the Regional Director of Operations (RDO), oversees the operational segment (Production Managers, Project Managers, Project Specialists, Estimators, Warehouse) of an individual profit center by performing the following duties.

ESSENTIAL DUTIES:

  • Directs, supervises, and coordinates the activities of the Operational staff, including any field crews.

  • Through participative management techniques, employs a wide range of skills to maintain customer demand, and ensure proper customer support.

  • As required, evaluates the need for external assistance, including personnel requirements, material needs and subcontractor requirements.  Works with other operations to determine customer service capability and capacity.

  • In conjunction with the RDO of Operations, helps to ensure profitability and a positive working environment through close communication of those areas that have a significant impact on the operation.

  • Reviews various reports and directs the resolution of operational initiatives to minimize costs and prevent customer delays.

  • Maintains close contact over operational procedures to ensure cost effectiveness.  Evaluates each process and recommends and/or institutes modifications as required.

  • Audits operational expenditures as required and ensures all attempts are made to maintain and reduce costs wherever possible.  

  • Coordinates and participates in general administrative and technical programs such as cost reduction, methods, communications, safety and housekeeping, employee training, and conformity with company work rules and regulations.

  • In conjunction with other area offices, strives for an environment of constant operational improvement.

  • Evaluates the performance of subordinate employees and recommends wage adjustment or change of status.

  • Administers company policies and maintains positive employer/employee relations on the highest possible plane.

  • Ensures use of safety devices and equipment, supervises housekeeping, and maintains a constant alertness for hazardous conditions and practices.

  • Participates in job evaluations to provide information, job analysis and descriptive matter.

  • Strong commitment to a culture of safety for all associates.

QUALIFICATIONS & SKILLS:

  • Minimum 5 years of managerial experience working in Commercial Flooring

  • Commercial Flooring Sales and Project Management Experience is a plus

  • Excellent Verbal and Written Communication Skills

  • Critical Thinking, Time Management, Organization, Attention to Detail

  • Professional Attitude and Appearance

  • Evidence of the ability to lead and influence peers and clients

  • Bachelor’s Degree is preferred but not required.

ABOUT BONITZ, INC.

Founded in 1954, Bonitz, Inc. is an employee owned operating as a major sub-contractor in the commercial construction industry. Bonitz specializes in all types of flooring, floor care, ceilings, walls, cladding and access flooring. Bonitz, an industry leader in interior finishes, is committed to providing best in the world project consulting, project management, and craftsmanship while providing superior service and practical solutions. Bonitz has divisions in SC, NC, GA, TN, VA, LA, PA and FL.

BONITZ STATEMENT:

Bonitz is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.


The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, abilities and physical demands. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

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